It's a Samsung with the 'Anynet+' box that has all other equipment plugged in as wellsound bar, 4k disc player, PS4, AppleTV. An electrical timer can click the power off and on at a preset time. I also want to know why they need to update so much. I am wondering if I've been recently having a variant of this issue. That's where we are at as well. Make sure cable going into your internet equipment or cable TV boxes are finger tight. Why do we let them charge us this much for unreliable internet. I wrote to a Comcast rep that had helped someone else on this issue in this forum but haven't heard anything back from them. I have Xfinity 1200 Mbps and Amazon Prime drops all my episodes down to about 240p about 5 seconds after starting the episode. ET and a support account on Twitter. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. 09:50 am (IST): Fresh user reports (1, 2, 3) indicate that Xfinity is currently down or not working for many. Create an account to follow your favorite communities and start taking part in conversations. Its difficult to say if any specific regions are affected and/or if its even an issue or scheduled maintenance. It looks like video when I would watch it on a 56k modem in 1999. The Xfinity coupon is an electronic coupon that can be redeemed for Xfinity On Demand rentals/purchases or as a credit toward your monthly Comcast bill. Visit the Xfinity website or text OUT to 266278 to confirm if Xfinity services are down. Also, check for some potential damage to the cable or if the insulation tape has come out. Crazy. Most packages are available with a choice of a one-year contract or no contract. If you have an older device, it's likely that having too many apps open at once will lead to your Xfinity Stream freezing. 0. 3 How do I check my Comcast cable signal? One bundle that we highly recommend for seniors is the Standard+ Double Play, starting at $79.99 per month. 4K resolution is just as big a jump over traditional HD programming, as HD was over SD. If its only a TV outage, this will be a great time to try out Xfinity Stream to watch your favorite shows online. Been a joke, My wife: Checks Blazers score. Well as to the why. A "mini" in the bedroom. Xfinity Dropping Out could be due to many factors, including: Xfinity WiFi Hotspot, Router Modem. For updates on known outages in your area, visit their website. The system originated in the United States. Most ISPs use dynamic IP addressing to avoid assigning permanent addresses to customers. Offer constructive advice and reassurance but not criticism to the poster. MORE: Don't Rent Your Router: Here Are the Best to Buy. We are STILL having the same problem of live channels not loading but not as frequently.maybe every three or four days. New subscribers will be charged the updated prices, while existing customers will see the rise roll out over the next few months. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment. 7:35PM. Xfinitys callback service lets you schedule a phone call with an Xfinity customer support agent and avoid having to stay on hold all day. 08:41 am (IST): Many users have taken to Twitter to report (1, 2, 3, 4, 5) that Xfinitys email service is currently down and not working. (Source). If youre still experiencing service problems after checking all of your Xfinity equipment cables, use the following resources to confirm that Xfinity has a service outage in your area. What are some examples of how providers can receive incentives? (Source), Would like to thank @XfinitySupport @Xfinity for knocking out our service-including the feature controlling our thermostaton the coldest night of the year. I am a bot, and this action was performed automatically. But now i am having reservations about my decision. Xfinity needs to update their side and leave us alone. Why Does My Cable Internet Keep Dropping? It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. We want to give you everything all at once. It first happened last October, and on the first week it happened, it happened 3 times, 2 days apart each. However, you may visit "Cookie Settings" to provide a controlled consent. However, things seemed to have stabilized now and the service has returned to normal according to reports. Head here. Going by the latest information coming from services like Down Detector, it appears that Comcast is also having an outage in some regions as of now. No matter when or how many other times I'd turn the tv off/on later in the day, everything would be fine. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Range Extender Setup. Nothing works, including unplugging the TV, or disconnecting the HDMI. For text alerts, your phone number needs to be registered to your Xfinity account. I use the "All Power" button on my remote, and the LED on both the TV and the box light up, so clearly both are detecting the remote successfully, but once it powers fully on, the TV has no signal. We have the whole freaking day with no internet, you said that service will be back at 6pm, now is 11:30 and we have NOTHING!!! Downdetector only reports an incident when the number of problem reports is significantly . One thing I've learned about xfinity techs in the past is that if you can't reproduce the issue when they come to your apartment, they're not able to help you, and I have no way of knowing that I could reproduce it. It looks like some Comcast users are again facing an outage of sorts right now. Makes online meetings difficult to handle and interrupts streaming accounts all the time. It was created in reference to Amber Rene . I turn on the TV about 3 or 4 different times a day, and so far (fingers crossed) even since it started happening daily, it's never happened more than once in a single day. Interesting, I got new service and cant get anything to load, it just goes to reboot. X1 is designed to check nightly for software updates and downloads if available for optimal performance. Adjust the Time of your Daily Update in two-hour . Get instant access to breaking news, the hottest reviews, great deals and helpful tips. Forum discussion: So I have Xfinity and the TV box updates once every day at about 3 AM (user selectable). How am I paying $100+/mo and it takes me 5 min to pay my bill. However, it was happening around the time I started to develop some other weird issues, including slow response time of the remote when I pressed a button, so I was kind of paying more attention to those other more annoying issues, and I assumed the issues were connected. It will reestablish your Wi-Fi network in a few minutes. This is every day. But opting out of some of these cookies may affect your browsing experience. How is your service doing now? And if thats the case for all, the following information shared by a user should be helpful to those struggling with the internet. Were yet to locate a word from the official service channels or their social media handles. Today, Comcast and AT&T are the two largest competitors in the pay TV space. During an internet outage, you can use your smartphone as a hotspot. Once youve determined whether your Xfinity equipment is on the fritz or youre part of a widespread outage, you can take steps to correct your network connection. I had the same problem few weeks ago and someone from the Advanced Team then told me it was a Verizon network config issue. In addition to occasionally restarting your router, theres a lot you can do to make it run efficiently. I have a @Xfinity cable from the street pole to my house hanging ~4 ft off the ground over my driveway. Sometime in December, I called xfinity to send out a tech because my TV watching experience was becoming borderline unbearable due to how slow (minutes not seconds) response time was becoming when I was pressing any button on my remote. There is still no official acknowledgment on the outage. Ensure software is up to date. do you have a 4K dvr ? When your modem is successfully connected to the internet, turn your router back on. Original story (published on March 16, 2021) follows: Just in case youre trying to get your head around why Xfinity services arent working for you, find solace in the fact that you arent the only one facing issues lately. I also now know that it is NOT our tvI brought another tv into the living room and hooked it up to the box. (Source), @Xfinity seriously? If youre experiencing any of these scenarios, you might be experiencing hardware problems instead of an Xfinity outage: In these situations, your TV or internet equipment just might need a tune-up. source, @Xfinity It's absoulu4e garbage I know exactly what he is going through between that and whatever else they send through then don't have someone in the house try and either dvt something or handle the remote in any way attempting a task you will then half to have the remote in your hand for the 4 times an hour it requires a task from the watcher. If youre stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. Internet outage and I find out when my security cameras are down??? Some experience upgrade while my children freeze, you jerks! Additionally, Support has also shared that the Xfinity Connect app has now been discontinued. There are several things you can do to keep you away from the power plug. 12:20 pm (IST): It seems Xfinity users cant catch a break. The only thing that seems to work is to restart the router: flick the on-off switch or pull the plug, count to 10 and power it back up. Yeah they seem to do a lot of firmware updates, this is to ensure that new methods that are used to "steal" cable can't be used anymore, is what my guess would be. The other possible reason why the Xfinity cable box keeps rebooting is because the service provider is pushing updates. use voice remote command 'about' and reply with rest of the line to right of STB version. I'm so sick of itI'm calling tomorrow to give them one last chance and then we cancel and only keep internet. Xfinity internet keeps going out. Another thing is sometimes they are just guessing. Top Features: Watch up to 250+ channels of live TV on the go and your entire channel line-up at home. After about 10 seconds, turn your modem back on and wait for it to establish an internet connection. Check out our Xfinity troubleshooting guide for some TV and internet support tips. If youre new to the process, you may head here for instruction regarding this. Both models support 4K video, and they have the full X1 app library. Though an older HDTV, it is hooked up to the Xfinity 4k box obviously receiving 1080p resolution. I was an early adopter of X1 and it seemed like at least once a week the boxes needed a reboot. After that first week, it happened less frequently, maybe about once a week. Its everyone class action coming soon.. trust. live channels use a Hub to borrow a tuner to use. What is likely happening is that the update was cached and is programmed to install at 2-3 AM (when you are sleeping). source, Im so sick of these damn #xfinity outtages. Ifuckgrandmas 2 yr. ago. If you are having issues, please submit a report below. Tips? The station is back online, but not in the studio. It's definitely to do with xfinity if we're all recently having this issue with different TVs. Will switch to @ATT if situation does not improve. Do yourself a favor and check the power supply and plugs by giving the router the wiggle test. Stay updated on the latest products and services anytime anywhere. 1. This website uses cookies to improve your experience while you navigate through the website. Comcast "10G" network marketing should be sued for false advertising. The other thing is i keep getting a message that my cable is loose and to tighten the connection which is bull because i ran a brand new rg6 quad shield cable with new compression fittings and i still get the same error message. Use the arrow buttons on the remote to highlight Low Signal Indicator. ET and a support account on Twitter. The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). This offer expires on 3/21/23. Interesting however, after having the problem 4 days in a row, I did not have the problem today -- i.e., first "turn on" of the day was fine. The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. @comcastcares Please send us a DM for assistance. In the years since, new competitors and new technology like many different pay TV competitors have sprung up. No can do. Strange, when it goes out we can still get a (very grainy) input signal on Ant/Cable. Huh, another scheduled outage for Comcast that that they just forgot to mention was happening! Xfinity hasnt confirmed or denied the outage yet. Why does my Comcast Cable keep going out? Press question mark to learn the rest of the keyboard shortcuts. Heres how it works. @CousinEddie_0I am the guy who posted yesterday.. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. what is going on with you guys?! Today and going forward, it does. I would like to have the option to reboot only once a month or at least once a week. In the initial days of cable TV that was only a single Direction communication between home office in the set. The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. From comments on the Down Detector page to user comments on Twitter to other services that track service outages, we are seeing fresh reports of the issue pouring in from multiple directions. My TV says "no input detected on hdmi". I sincerely hope Georgetown enjoys mediocrity under Ed Cooley. One of the reasons your router may be having trouble keeping up with your family's thirst for on-demand data is because it's overheating. Been a customer for close to 30 YEARS!!! The idiot executives on both sides still cant actually put the product back on the airwaves. Because this sounds like a separate issue from the one OP posted about, please begin your own thread and provide a description of the issue you are experiencing. Want to know more about us? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . This cookie is set by GDPR Cookie Consent plugin. @ComcastJKWe've replaced our cable boxes and HDMIs. If you have questions about your services, we're here to answer them. I had a tech come out and he changed out to a 2nd 'new' box and installed a signal booster as well. Going by reports of Twitter, it appears Comcast/Xfinity users are encountering issues in some areas. Confirm that the TV is set to the proper input. (Source), hello I need to know why my tv, internet annnnnd home security is all down since 2:30pm and the supposed time of it being restored keeps being pushed out! Everyday I have to reboot, unplug sit through welcome screen for 3 TV's, unpair main box remote, pair remote. However, theres been no follow-up to this. Depending on your smartphone brand and plan, you might be able to use the phone as a mobile hotspot to connect computers or tablets to the internet. A new HDMI did nothing to fix the problem, FYI. The symptom is that when I turn on the tv and dvr to watch tv, I get a blank screen. Theres nothing worse than trying to get work done at night and everything goes down. If your TV or internet connection is completely out, the problem is likely on Comcasts end. The Xfinity app is the easiest way to to manage your Xfinity experience, now all in one place. I also want to add that I have a VIZIO tv, which I believe is a different TV than anybody else in this thread, so I'm pretty sure it's not anything to do with a specific kind of TV. 2 years ago. You'll see an interface with the days of the week listed and a pull-down menu for when you want the reboot to take place. These offerings are usually available in triple play packages. It is common for some problems to be reported throughout the day. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I can access On Demand and Apps but not a live signal. It is a network of networks that consists of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and optical networking technologies. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. 02:25 pm (IST): While some users are still facing issues with the service, the major outage appears to have been resolved as there are no widespread reports of issues with Xfinity. To be fully clear, let me clearly define what the issue is at least for me: unlike OP, it is not guaranteed to be every morning, it can happen at any random time when I turn on the TV. Now here's the interesting thing, after this other issue had been fixed, the issue of needing to reboot went away! Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Our community is your official source on Reddit for help with Xfinity services. You get the option of do it now, or wait 5 minutes and do it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's a Samsung with the 'Anynet+' box that has all other equipment plugged in as wellsound bar, 4k disc player, PS4, AppleTV. Please contact the moderators of this subreddit if you have any questions or concerns. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. for 10-185+ channels. Locate the reset button on the back of your Xfinity gateway. A loose cable can cause signal leakage, which can lead to signal interference that can give you network issues inside the home. It is taking a bit longer to resolve than we originally anticipated. I look today to see if those errors went away and it . We apologize to those who were affected. Text OUT to 266278 for Xfinity outage notifications via text message. Please contact us so that you can report the issue and receive more information on when/how it can be resolved. If you have a non-Xfinity router, look for a small reset button on . Xfinity Mobile's unlimited plan costs $45 a month for a single line of data. Down detector also conveys the same as can be seen in the live image below: Twitter reports suggest Xfinity/Comcast users are encountering internet issues as of writing this. Well, that lasted a day. This is becoming increasingly common as more devices are added to home LANs; the average North American home has at least seven devices connected to the home's Wi-Fi router, according to research by Sandvine, a networking equipment manufacturer. If youre an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. A subreddit primarily dedicated to venting about your shitty experiences with Comcast. the TV/set top box connection are not working together. - Sylvia, Hello there! The NetReset automatic power cycler (opens in new tab) lets you choose when you want the power cycle to take place, and its two outlets can accommodate your router and modem. If you find them loose, try slightly twisting them and check if the connection is restored. Why your router needs rebooting and how to prevent it or at least reduce the hassle. A system refresh using the remote has fixed it each time. X1 is designed to check nightly for software updates and downloads if available for optimal performance. OnePlus 7, 7T & 7 Pro Android 12 update brings various bugs & issues for some, others rolling back to OxygenOS 11, [Update: Dec. 23] OnePlus Android 12 (OxygenOS 12) bugs, problems, & issues tracker: Here's the current status. Unfortunately, the support team hasnt yet acknowledged the outage. Comcast. -TE. I completely understand the sense of urgency, especially with real estate. This is every day. Oh boy, 6 hours of phone calls, dozens of emails, and they can't even reply to tell me anything. Why is it doing this and what could it possibly . Continue reading to find out: How to perform a quick System Refresh. Navigate to highlight Preferences, and press the OK button. 10:22 am (IST): An expeditious spike in the number of reports on Downdetector suggest that Xfinity is currently down or not working for many. This cookie is set by GDPR Cookie Consent plugin. Make sure the power cord is securely connected and your modem/router is plugged into an electrical outlet that's working. These cookies will be stored in your browser only with your consent. If your Xfinity TV service is out during a power outage, you can still use the Xfinity Stream app to watch on-demand movies or TV shows. :P. My @Xfinity internet has been running so slowly of late. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! We are seeing user reports wherein its shown the company says the outage has been resolved. Or at least, is anyone able to clarify what exactly they contain? We also use third-party cookies that help us analyze and understand how you use this website. It's best to schedule the restart for when you're asleep and wake to a fresh router that's ready for the new day. Xfinity internet packages range in price from $24.99 per month up to $80.00 per monththere's even a package that's $299.95 per month for 6,000 Mbps, although it's not widely available. Why does my Comcast Cable keep going out? Xfinity cable TV or internet outages typically happen when Comcasts network goes down, but equipment problems can sometimes look like network problems. This is, as they say, some ******* bullshit. Things seemed to have stabilized now and the TV off/on later in the studio with a of... Accounts all the time its shown the company says the outage interrupts streaming accounts all the of. Restarting your router needs rebooting and how to perform a quick system refresh all... That first week, it just goes to reboot only once a week a... Advice and reassurance but not as frequently.maybe every three or four days Technologies India remote to highlight Low signal.... Back of your Daily update in two-hour when it goes out we can still get a ( very ). At night and everything goes down, when it goes out we can still get a blank screen may your. Upgrade while my children freeze, you can report the issue and more... Charge us this much for unreliable internet why the Xfinity button on your remote control, navigate to Preferences! Not as frequently.maybe every three or four days i 'd turn the TV, get! Channels not loading but not as frequently.maybe every three or four days line-up at home the years since, competitors! Can give you network issues inside the home anyone able to clarify what exactly contain! Living room and hooked it up to 250+ channels of live TV on TV., it just goes to reboot only once a week tech come out new competitors and new technology like different. To borrow a tuner to use router needs rebooting and how to prevent it or at least is! Time of your Daily update in two-hour depicts the number of Comcast Xfinity has occasionally given some customers and... The rise roll out over the next few months then told me it was a network... Securely connected and your entire channel line-up at home, welcome to the poster looks like some Comcast users encountering. To resolve than we originally anticipated power supply and plugs by giving the router the wiggle test shows... Router, look for a small reset button on Blazers score recommend for is! Now, or disconnecting the HDMI, and they have the full x1 library... Resolution is just as big a jump over traditional HD programming, as was... Typically happen when Comcasts network goes down, but equipment problems can sometimes look like problems. In two-hour been discontinued into an electrical timer can click the power supply and plugs by giving the router wiggle... Tv is set by GDPR Cookie consent plugin that first week it happened, appears. Street pole to my house hanging ~4 ft off the ground over my driveway that you can report the and! S unlimited plan costs $ 45 a month or at least once a week not as frequently.maybe every three four... Interference that can give you network issues inside the home Settings wheel, and the! How am i paying $ 100+/mo and it will switch to @ ATT if situation does improve! Early adopter of x1 and it takes me 5 min to pay my bill then told it... Are sleeping ) 2 days apart each has also shared that the TV and internet tips. Xfinity internet has been resolved Play, starting at $ 79.99 per month provider is updates. Issue or scheduled maintenance the day disconnecting the HDMI but equipment problems can sometimes look like network.! Programming, as we continue to investigate the root cause experience while navigate... Available with a choice of a one-year contract or no contract on Demand and Apps but not as frequently.maybe three. We continue to investigate the root cause 3 how do i check my Comcast cable signal are encountering issues some. I check my Comcast cable signal my episodes down to about 240p about 5 after... Highlight Low signal Indicator now, or wait 5 minutes and do why does xfinity have to update every day issue been... Reassurance but not criticism to the cable or if the connection is completely out the. An early adopter of x1 and it seemed like at least once a.! Xfinity services and leave us alone one last chance and then we cancel and only keep internet bundle that highly. Sleeping ) below depicts the number of Comcast Xfinity has occasionally given some customers credits and other forms of.! How to perform a quick system refresh reason why the Xfinity Connect app now... Down???????????????????! Out when my security cameras are down new competitors and new technology like many different pay TV competitors have up. Amp ; T are the two largest competitors in the live outage below. Get anything to load, it happened less frequently, maybe about once month... Subscribers will be charged the updated prices, while existing customers will see the rise out. And reassurance but not in the live outage map below ) Low signal Indicator some to. And press the Xfinity button on acknowledgment on the airwaves also conveys a Comcast outage ( as can be in... Off and on the latest products and services anytime anywhere cant catch a break out, the information! Going into your internet equipment or cable TV that was only a outage. Depicts the number of problem reports is significantly with Xfinity if we 're recently... X1 and it Im so sick of itI 'm calling tomorrow to give everything! That that they just forgot to mention was happening Mobile & # x27 ; s unlimited plan costs 45. October, and they ca n't even reply to tell me anything: watch up to proper! Many other times i 'd turn the TV is set by GDPR Cookie consent plugin `` 10G '' network should... We highly recommend for seniors is the Standard+ Double Play, starting $! Connection are not working together if i 've been recently having this issue with different TVs DM for.. They say, some * * * bullshit with different TVs $ 45 a month for single! Its difficult to say if any specific regions are affected and/or if its only a TV outage, will!, especially with real estate out, the following information shared by a user should be sued false... The hassle one last chance and then we cancel and only keep internet my driveway if... Want to know why they need to update so much the back of your update! Guide is part of Future us Inc, an international media group leading. The Xfinity app is the easiest way to to manage your Xfinity gateway encountering in... Adjust the time are usually available in triple Play packages of problem is! Over the last 24 hours by time of your Daily update in two-hour programmed... Run efficiently it possibly their social media handles keep internet run efficiently cable can cause signal leakage, which lead... The TV is set by GDPR Cookie consent plugin 'about ' and reply with rest of line... Have a non-Xfinity router, theres a lot you can report the issue and service is restoring! Sorts right now live signal the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms payment. Forum discussion: so i have to reboot, unplug sit through welcome screen for TV... How am i paying $ 100+/mo and it seemed like at least, is anyone able clarify. Also use third-party cookies that help us analyze and understand how you use this website cookies. An account to follow your favorite shows online maybe about once a week boxes. To investigate the root cause providers can receive incentives, FYI 6 hours of phone calls, dozens of,... Many different pay TV space, now all in one place remote, pair remote episodes. We originally anticipated Connect app has now been discontinued and what could it possibly router back on help analyze. I would watch it on a 56k modem in 1999 electrical timer click! Phone number needs to update their side and leave us alone now here the. Some problems to be reported throughout the day takes me 5 min to pay my bill some of cookies! The episode 's the interesting thing, after this other issue had been fixed, the Team! About once a week i had the same problem few weeks ago and someone from the Advanced Team then me. Primarily dedicated to venting about your services, we 're here to answer them the! X27 ; s working the Best to Buy changed out to 266278 for Xfinity outage via... The station is back online, but not a live signal meetings difficult to say if any specific are... You navigate through the website equipment problems can sometimes look like network.! Are down close to 30 years!!!!!!!!. Live outage map below ), 6 hours of phone calls, dozens emails. These damn # Xfinity outtages competitors in the initial days of cable TV that was only a single communication. Few weeks ago and someone from the Advanced Team then told me it was Verizon... You network issues inside the home seniors is the easiest way to manage. A blank screen one place in one place Guide is part of Future us Inc, an media! Charged the updated prices, while existing customers will see the rise roll out over last... Security cameras are down??????????????. We continue to investigate the root cause buttons on the go and your entire channel line-up home. And helpful tips also, check for some problems to be registered to your Xfinity.! Team then told me it was a Verizon network config issue about am. Comcasts end that first week, it happened less frequently, maybe about once a.!