The only negative here is I can hear the people next door when I'm in the living room or in the kitchen. My Physio and doctor have diagnosed rotator cuff strain and tendinopathy. Any food that I had in the hotel was not not very good. This is the version of our website addressed to speakers of English in Canada. Every staff we encountered was extremely friendly and helpful. Cleanliness - overall the property is ok, but they need to pay more attention to the coffee maker. Comfy beds. I hope that he did not mean to offend a gay couple, nevertheless, that question made me uncomfortable. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, it conveniently offers a business centre, meeting rooms, and conference facilities. The pool is lovely and rarely crowded. cannot wait to return! We contacted the Westin on Tuesday regarding a reservation for our 6 yo daughters birthday dinner on Wednesday evening. 4090 Whistler Way, Whistler, British Columbia, Canada, V8E 1J3. I felt a sharp pain immediately. We were too tired after our long journey to continue attempts torecoup ourlosses, so we accepted the situation and proceeded to our room.The biggest disappointmentcame when weentered ourassigned room. On first day, we ordered some items that exceeded the $50 limit and ended up getting charged on check out. I'm sorry, but I didn't spend all this time earning Bonvoy status just to be treated like a second-class citizen. I continue to need Physio treatments. We pride ourselves on taking care of our guest experience and I am sorry we fell short with your expectations. Room had a wonderful view, sparkling clean, spacious and very comfortable. Though we do our best to set our prices to remain competitive, we certainly appreciate your feedback and will take note of it. There were few other instances that made it clear that commitment to excellence is not one of the hotels priorities. Make the most of your time in Whistler and let our unique locale provide you with memories for a lifetime. Does The Westin Resort & Spa, Whistler offer any business services? And if that's not enough. They followed Covid precautions to the letter, and I felt safe. At the check out, I was asked how my stay was and when I answered with a simple not great, there wasnt any follow up or attempt to know what went wrong and how my experience could have been better. Whistler, British Columbia The Westin Resort & Spa, Whistler 2,757 Reviews View Hotel Whistler, British Columbia Summit Lodge Boutique Hotel 2,586 Reviews View Hotel Whistler, British Columbia Crystal Lodge Hotel 4,122 Reviews View Hotel Whistler, British Columbia Hilton Whistler Resort & Spa 2,625 Reviews View Hotel Whistler, British Columbia How is the condition so far for this season? We did complain and requested housekeeping, which was never provided. Overview Gallery Accommodations Dining Wellness Events. Saltar hasta el contenido principal. The front desk saying my record using VISA not AE and refused me to use AE, I told him, my booking saying I paid at Front desk .Do my AE not acceptable by bank? No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. They followed Covid precautions to the letter, and I felt safe. Obviously, our choices are Delta or Westin, with the Westin slightly more expensive. When you're using your points in Whistler, stay at the . excitement for you, just wait until you see your shabby chic room with its dated furniture and lack of attention to detail in cleaning. THE WESTIN RESORT & SPA, WHISTLER. The hotel is is a great location a couple of minutes walk to the Gondola and at the end of the day the ski concierge sets up a tent at the end of the last run to return your skis to the hotel for the next morning. Does anyone know if this is this also an issue in summer, or just during ski season? When we opened the duvet from its plastic coverings we found a number hairs on it. While the above issues may appear to be minor, guests should not experience these inconveniences, Dear abcxyz123456789, Thank you for staying with us at the Westin Resort & Spa - Whistler. Asked for a quiet room and was upgraded to a mountain facing room on the 10th floor, which was incredibly quiet. the hot tube is a little too small for a hotel that size thus very crowded , but it is normally the way it is in whistler hotels . Since the Westin Whistler is in a five-star location, it gets very expensive to stay here around the holidays and peak ski times. However, he said, they have a pair of scissors - perhaps he could sharpen the pencils with it. The bath was so deep it was amazing. Bedroom - Huge king bed in the bedroom with a view across to the Hilton and towards Lake Alta. When my husband and I arrived and started the check-in process, guest service called in the manager, who told us that they can not put us in the same room for the entire duration of our stay and we need to check out at 12:00 from the first room and check back in at 4:00pm for the second room (incl. It was our first and only trip there for a 3-night weekend in February 2023. HI Whistler: Hi Hostel Whistler- Great stay!! We were just at the Westin last weekend and loved it, it was very quiet. That was a blatant falsehood because 30 mins earlier we had been at the front desk and the staff had confirmed that the table was available. Oh and Purebread, which is a must for you scone lovers.2) rentals - Can ski is located in the hotel 1st floor. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. more. My email address is grant.aitchison@westinwhistler.com Looking forward to hearing from you. Lobby and grounds are great and beautiful. We ordered breakfast the night before to make sure we could make our ski lessons in time the next morning. This hotel completely destroyed my impression of Whistler. Tripadvisor performs checks on reviews. One day, I called for that and went for a 2 hour session and the room was still not made up when I came back. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The staff and management are unhelpful, slow (long lines for everything), not enough seating in on-site restaurants and the rooms are not well cleaned. Westin is a nicer property. 4090 Whistler Way, Whistler, British Columbia V8E 1J3, Canada Read Reviews of The Westin Resort & Spa, Whistler The FireRock Lounge #59 of 159 Restaurants in Whistler 159 reviews 4090 Whistler Way 0 miles from The Westin Resort & Spa, Whistler " Nice Vibe Here " 09/30/2022 " Best spot in town " 04/17/2022 Cuisines: Bar, Wine Bar, Gastropub 5 treadmills, two peletons, some free weights, bench, and weight machines. Breakfast service by Cesar and Heather was outstanding - remembering a guests name the next day is a wonderful touch and a sign of a great hotel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. [See Map] #14 in Best Hotels in Whistler. I have forwarded your feedback to the Manager of The Spa. The location of this hotel was great for walkability into Whistler and easy for us to drive to local hikes and golf courses. See you soon! The shower is a lovely large rainfall shower head and the water perfect! They have not offered remediation. 4090 Whistler Way, Whistler, British Columbia V8E 1J3, Canada Read Reviews of The Westin Resort & Spa, Whistler The FireRock Lounge #59 of 159 Restaurants in Whistler 159 reviews 4090 Whistler Way 0 km from The Westin Resort & Spa, Whistler " Nice Vibe Here " 30/09/2022 " Best spot in town " 17/04/2022 Cuisines: Bar, Wine Bar, Gastropub Also had evening drinks (sometimes pre-dinner and sometimes post) and both staff and guests were all friendly which made for a wonderful time. Hi, I have only have one day to visit Whistler on the week of April 10. Is The Westin Resort & Spa, Whistler located near the city centre? 1) location - this resort is as ski in and ski out as it gets. feet or more, the bedroom is separate the living room and nice kitchen with all new appliances. If you could send me an email with a contact number so that I can personally connect with you that would be appreciated. I was really impressed with this hotel. I apologize for some of the challenges you had during your stay with us. I hope this info is helpful for you as you plan. Ask AE9Traveller about The Westin Resort & Spa, Whistler, Ask chow_family about The Westin Resort & Spa, Whistler, Ask mariaiB9799HQ about The Westin Resort & Spa, Whistler, Ask T4421CAmarkg about The Westin Resort & Spa, Whistler, Superb 6 night fall stay in center of Whistler, Ask AbsolutelyDubrovnik about The Westin Resort & Spa, Whistler, Good Westin, some minor negatives, but overall good, Ask Robert M about The Westin Resort & Spa, Whistler, We compared the lowest prices from 7 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, Four Seasons Resort and Residences Whistler, Delta Hotels by Marriott Whistler Village Suites. It was so perfect! There is plenty storage inc drawers and a large wardrobe I must mention in the 1 bed suite, the living area has an additional chest of drawers and the hallway has a large storage cupboard perfect for boots, shoes, coats & snowboard bags etc too Bathroom- Large and spacious with separate bath and shower. In This Post Booking Location Check-in One of Whistler's busiest Clubs. There was also an option at the end of the slope to simply unstrap and leave your board with the Westin Concierge trolley and they wheeled them all back to storage for the night to leave us to hit the bars and shops :) We previously had a skin in/ out hotel in Blackbcomb which we absolutely loved and would stay again for sure, but the Westin hands down wins our vote and I think forever more, we will opt for this hotel now when returning! Breakfast - we were given vouchers for 3 days but not explained that there is a limit of $50 CAD per person. In general the housekeeping was sloppy 2) even worse, the toilet was. Our room was cleaned once in 8 days, not up to an appropriate standard for the rates charged. I apologize for the challenges you had with our team regarding the method of payment. When you're finished exploring the Whistler backcountry, curl up in your spacious one-bedroom suite and stream the latest series and movie with our fast and free Wi-Fi. We are staying one night in Whistler using Marriott points. Until The Weston at Whistler. If you don't want the noise just go to the bedroom, just close the door ..I would definitely recommend this place because it's a super nice place and luxury. Tripadvisor performs checks on reviews. I am happy to see that we were able to remove some charges for the inconveniences you have described and I will also extend an offer to personally handle any future trips so that I can ensure you are set up for success at Westin Whistler. This is the version of our website addressed to speakers of English in Canada. There are pros and cons but each year my grizzles stay the same..the location is great and many thanks to Colin at the front desk as we were originally placed in a tiny one bed suite where the four of us struggled to fit. Juan (at the desk) said they did not have a sharpener, as they didn't even use pencils anymore. One evening, she asked if I could sharpen her coloured pencil set, as she had worn them flat. IN fact when trying to think up 'any' issues, the only one I could muster was that the toilet tissue was too rough LOL. The Westin was absolutely amazing from start to finish and we cannot fault it at all. We holidayed after the Christmas rush so queues were not a problem, reception staff were helpful and the restaurant for evening meals was very good. Delta Hotels by Marriott Whistler Village Suites, Four Seasons Resort and Residences Whistler. It was $75 per piece but you can take as long as you need to get it done. Great hotel as always. These are detailed in the reservation process as well as your confirmation email of your booking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We even cooked a lovely steak dinner one evening and enjoyed a quiet night in just so we could say we used it all. In my opinion every 3 days is not enough, no one told us at check-in (although this info was at the bottom of a pre-check-in email I received), and to be honest I don't. Take advantage of our valet parking and sample local specialties at our hotel restaurants FireRock Lounge and Grill & Vine. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1) location - this resort is as ski in and ski out as it gets. We stayed in a studio suite w a king bed, kitchenette, fireplace, and mountain view. Leaving, we took Epic Rides to downtown Vancouver where we were staying for a few days. For the Delta definitely request room away from Village Stroll on the quiet side. It would be appreciated if you could send me an email at andrew.misquitta@westinwhistler.com so that I can connect with you directly. Dear Towtruck22, Thank you taking the time to share your review from your recent stay with us. The ski valet was unable to pick up skis one of the days. !I am also a loyalty member with status..didn't matter. NOT this year - this is insane! They ask if you would like housekeeping or, take some resort credit instead. Open until 2:00 and very boisterous. Waterproof shoes are a must. I mean, come on, guys, I didn't fly all the way to Whistler to spend my vacation in a queue. It is in a better location anyways, in the middle of the village, and you won't have this issue. You can take a cab if you prefer. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Dear T4421CAmarkgThank you for taking the time to share your feedback. We asked for bottled water almost daily and supplies are always available. We hope we can welcome you back again soon! Get the Epic pass for your lift tickets first then rent skiis - 20% off. Internet hardly works and for a massive hotel in a ski resort you would think the hot tub would be larger outside..fits 10 people and was 90 degreescold. Check- in was confirmed to be 16:00. Rest assured that my manager did not mean to offend anyone when describing the bedding in the unit but was trying to manage expectations as most rooms feature a pull-out sofa bed. Breathe deeply in our 100% smoke-free suites as you enjoy the fresh mountain air. This is the version of our website addressed to speakers of English in the United States. What are some restaurants close to The Westin Resort & Spa, Whistler? When we checked in, despite the fact we booked a 1 bedroom suite we were offered a downgraded room, as the owner needed to use our room during our stay - the only compensation was some breakfast vouchers, at one of the worst hotel breakfasts I have ever experienced. My husband and I recently stayed at the Westin. Staff:Good all around. These few weeks are the hotels peak periods so they are charging what I believe to be their highest rates during the year. Please see our partners for more details. more. Last time we are coming to this hotel. To make the long story short, overall experience was good, especially location which is just next to the gondola station. We stayed in a studio suite w a king bed, kitchenette, fireplace, and mountain view. The Westin is one of the best options for using points and saving money on sky-high accommodation rates if you're headed up to the Whistler area. Finished off with a soak in the hot tub and comfortable nights sleep. Is it possible to get last-minute deals? Hotel Westin Resort & Spa, Whistler, Whistler: 2.757 Bewertungen, 1.284 authentische Reisefotos und gnstige Angebote fr Hotel Westin Resort & Spa, Whistler. We already cant wait to go back. 1) Every day, I had to call house keeping to make up the room. We were able to leave our snowboards at CaniSki for free as part of our upgraded room as well which I think saved around $20 a day. Room was with mountain view. Get answers to your questions about Whistler. Arrived at the hotel and ignored by bell hop. We are delighted to hear Juan made your familys stay so memorable! Toll Free:+1-888-634-5577. This suite is large like a high end condo maybe its around 600 sq. Heard a lot of negative review of this hotel, I assume all those happen during peak winter season. Full-day Tours. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Set in a terrific location within close walking distance to everything. 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