. Hideaway at Royalton Punta Cana Resort & Casino, Adults Only All Inclusive Beach Resort - Call Us: 1-888-774-0040 or Book Online. Overall, an amazing 5 days, and an incredible value. The rooms arent that fabulous. All Inclusive. ). 4K LIVE.https://vk.com. #royalton #puntacana #domincanrepublic Punta Cana is quickly becoming one of my favorite places in the Caribbean because of experiences and rooms like this. (*) Only for Honeymoon Jacuzzi Suite. By no means a perfect experience, but an absolute delight. Kind regards, Hideaway at Royalton Punta Cana Team. For the price difference the normal side of the hotel would have been just as good. It will be a pleasure to welcome you back to our beautiful property again soon. The food at the resort is very good. they will allow diamon club members Not what we expected. You will have to stop by the beach to see Yeyson and if you are at the pool you will definitely know Juan! On top of all of this, my fianc asked to have a clean cup while in the room service was there and we literally watched her wipe the cup out with the same rag she had been cleaning the rest of the room with. . 4.4. What are some of the property amenities at Hideaway at Royalton Punta Cana? Kind regards, Hideaway at Royalton Punta Cana Team, arrived at 9pm-got to our room at 11:45pm-very unorganized at lobby-no luggage-went and found ourselves. Honeymoon Suite Jacuzzi. City: Punta Cana. Rooms were nice, people working were not that friendly, especially ones in the most important areas. Lock in the lowest price from these sites. 16 Bars. we ordered wings for 4 of us and received 6 cold ones after an hour. I didn't mind getting up at 6 every morning to carve out space for my group, as that's just when I wake up, but if you want to sleep til 10 and roll down to the beach, you will find seating a challenge. Outstanding service and the resort was very clean. Overall the trip was great. Well where do I start? Victor cleaned our room and did a beautiful job each day--you could tell the room was clean, not just neatened up. Max 4 | Adults 4 | Kids 2. We spent 6-8 hours at the little stretch of beach per day and those folks made it all a delight. 2,598 reviews #40 of 198 hotels in Punta Cana. DOnt sleep on the buffet. He, not only made all of our dinner reservations, but also went above and beyond expectations, by providing us with an early anniversary celebration. we tip everywhere and that doesnt seem to matter. We only stay in 5 star resorts, somehow we must have over looked some of these reviews. . Video. that's as far as it went, she, Dear Dear Brenda D, First of all, we would like to thank you for sharing your impressions with us about your stay at Hideaway at Royalton Punta Cana. Helpful and kind . Also, one night we went to the cafe to ask for bottled water as we had none in our room. Speaking of the morning rush, its pre-sunrise. Because of the size of our group Check in took some time. Overall the food at the resort was great. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 844-683-8959 Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only phone number Create memories of a lifetime in St. Lucia with our honeymoon packages. We sincerely regret the cleaning of your room was not up to standard and we have spoken to the housekeeping manager about this in order to prevent future cases like these. We love it when our staff goes out of their way in order to please every single need of our guests; we pride ourselves on this accomplishment. Selection of in-suite liquors (one bottle per week) Hydrotherapy for 1 hour per day (based on availability) Upgraded mini-bar restocked daily (according to consumption) We saw stains on the couch as well. The Hideaway Beach Bar was the best spot on the property. He has made an impression on both of my visits. We sincerely value your comments. Toronto to Punta Cana Departing Sep 27, 2023 (7 Days) Get 74 Miles. We ate at the Marche buffet, Dorado (our favorite), Jade, and the steakhouse. We truly regret that you have chosen not to return to Hideaway at Royalton Punta Cana, but should you change your mind, I would like to personally assure you that I will make sure that you will have an amazing holiday experience. What are some restaurants close to Hideaway at Royalton Punta Cana? If upgrading go Ocean View over Swim out! Go to restaurants an hour early (5) and hope there is room. Our objective is to provide an excellent service for all our guests and our staff is aware that tipping is not mandatory. We are sincerely looking forward to the pleasure of welcoming you again, your family, and friends in our Hideaway at Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. What food & drink options are available at Hideaway at Royalton Punta Cana? With choices like swim-up suites, private pools, rooftop . Cleanliness and service needs Serious improvement! Located right on the amazing Bavaro Beach. The water was pretty but it is rough. CHIC by Royalton Luxury Resorts is a 323-room upscale all-inclusive with contemporary decor and a happening vibe. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. The gym was a tripping hazard with broken and janky equipment. We had a lot of fun, and we had no regrets. Watch for an early morning whale show if you are Dear guest, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. It was a great week. Is parking available at Hideaway at Royalton Punta Cana? Location. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us. With your stay: Airport Shuttle; Room amenities, details, and policies. Dear paulbB9641NY, We would like primarily to thank you for choosing Hideaway at Royalton Punta Cana for your recent holiday and also for taking the time to share your review. Dear T3885LOashleyk, It has been really nice reading your kind review on your recent holiday at Hideaway at Royalton Punta Cana. when we arrived to our room, we immediately noticed the stains on the two white chairs. Our butler, Rodvel, was extremely attentive. Little things weren't perfect. Not a problem for me, but I could see being a real frustration. I have to say the front desk staff was very professional and pleasant throughout the process which involved a great deal of tedious work on their part. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. This resort is a joke on so many levels. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Notably, the beach beds are now only available for a fee. . We assure you the level of service you received is certainly not the service Hideaway at Royalton Punta Cana is known for, and we really hope we have the opportunity to welcome you in the near future in our hotel so we can change your perception of us. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Claim your listing for free to respond to reviews, update your profile and much more. We have been to many all inclusives and this is by far the worst. The Hideaway is an adults only resort with in a larger Royalton Resort. We are delighted to read that you spent a most wonderful holiday in our property and that our facilities and services offered to you by our staff were to your fullest satisfaction. Cleanliness and service need serious Improvement, I will start by saying my fianc and I travel just about every month. Warm regards from paradise, Hideaway at Royalton Punta Cana Team. See 15,808 traveller reviews, 15,943 candid photos, and great deals for Royalton Punta Cana, An Autograph Collection Resort & Casino, ranked #52 of 198 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. We are sincerely looking forward to the pleasure of welcoming you again to Hideaway at Royalton Punta Cana and making sure that you will enjoy the best services and facilities on your next visit. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Now 322 on Tripadvisor: Royalton Punta Cana, An Autograph Collection Resort & Casino, Dominican Republic. We are more beach people than pool people, so spent little time at the pool. I highly recommend this hotel and cant wait to go back someday! He is there to help the Hideaway guests with beach chairs, towels and occasionally a little snack. It was a great service and great experience. The extras of the diamond club I dont think are worth it. This is the version of our website addressed to speakers of English in the United States. In-suite coffee/tea maker upon request and Other amenities like iron and board, hair dryer, etc. The beach is Amazing and is very well kept by the staff; the most delicious and varied, fresh food each evening; the drinks are of high quality; the rooms are being cleaned twice a day; the staff is friendly, welcoming and professional. -Diamond Club/Swim Up: we went all out this vaca for our 10yr anniversary. The made to order sections of the buffet were great, I like to get the fresh stuff! There are more places to choose from in the, Frequently Asked Questions about Hideaway at Royalton Punta Cana. To sit around the hideaway pool where some couples has brought elderly relatives it was cringe worthy to watch them listen to such explicit music and even worse to watch the vibe guy constantly shout I love my sexy job whilst gyrating his groin at them - inappropriate and disrespectful to said generation . Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. I snorkelled out front of the resort and saw quite a few fish. He was at our service the entire trip. . They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. Last night of our stay we had a knock on the door at 10pm, a maid pushing a cart with towels handed us a note saying it was her last shift for the week and wondering about a tip-thought that was weird but we gave her $20, the next day I asked about this in the lobby and they said that was not supposed to happen and that person could get fired for that. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as youd like. Dear guest, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. The resort was beautiful, and it was right on the gorgeous beach. He is genuinely concerned with ensuring the guests are happy at the beach front and he goes out of his way moving chairs around and brushing off the sand. Everything was always clean and sparkling, in both the room and the resort, even if as others have noted, some furniture, cabinets etc, are a bit worn. The spanish tortilla station should not be missed (crispy tortilla, frsh fried egg, assortment of delightful toppings). Warm regards from paradise, Hideaway at Royalton Punta Cana Team. My overall take was the people, they are enthusiastic and amicable. Warm regards from paradise, Hideaway at Royalton Punta Cana Team, Lots of potential but not a 5 star resort, If you are reading this review after you made your reservation at this resort, go ahead and I am sure you will have fun! We sincerely appreciate your comments. Hideaway at Royalton Punta Cana: Hideaway and Diamond Club Both a Must - See 2,598 traveller reviews, 3,269 candid photos, and great deals for Hideaway at Royalton Punta Cana at Tripadvisor. Hideaway pool doesnt have a swim up bar and is the size of large backyard pool. This place is the swish adults-only area of the Royalton Punta Cana. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. . Its freezing. About 300 yard walk from Hideaway pool to beach area, and it's all in the general resort area. Seriously! Room & Suite (327) About. Their staff was exceptional: Francisco at the Hideaway Beach became a friend and took care of our every need. There were not enough chairs at the pool, so we had to get up between 5 and 6 A.M. to make sure we had a chair. We love it when our staff goes out of their way in order to please every single need of our guests; we pride ourselves on this accomplishment. We are known for being a fascinating hotel for the enjoyment of all our guests, with ambient music. Yeah, Dear guest, We are very grateful that you have visited us and for your wonderful comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. The food was mostly amazing, Jade was our least favorite. Dear guest, Thank so much for selecting us as the best all-inclusive resort in the Dominican Republic to celebrate your honeymoon. We just got back from a week at the Royalton Hideaway in Punta Cana. Weather was great , employees were all friendly and extremely helpful. Package Deals. We booked this trip last minute. The bar staff at the hideaway pool are brilliant, griesy, juan and derby work around the clock to serve the best cocktails and also collect your empties! #royalton #puntacana #dominicanrepublic"Top-rated all-inclusive luxury resort in beautiful Punta Cana!! However, your comment is very important to us and we will be addressing these issues with the Team. Blue Diamond Hotels and Resorts Inc. All rights reserved. Available in Swim out, Ocean View and Garden View. We went on a few excursions while there and Juan Carlos took the time to give us our options and talk about what he thought we would and, Dear carolynyva, Your review of Hideaway at Royalton Punta Cana is very much appreciated. From exclusive dining to private beach and pool access and luxury accommodations, our resort-within-a-resort offers a premium Riviera Cancun getaway that also affords you access to all our neighboring Royalton Riviera Cancun has to offer. Carretera Macao, Punta Cana Dominican Republic 844-683-8959 Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only phone number. Luxury Swim out Room Diamond Club . Escape to your luxury rooms and take a refreshing dip in our private swimming pools. Elegant furnishings, premium amenities, and a revitalizing rain shower make every day supremely relaxing. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Available in Swim out, Ocean View, Garden View and Pool View, Our most romantic suite is the perfect place to start your new life together. Ill start with the cons so we can end on a good note! So there will not be children in your building at the Hideaway, or at the Hideaway pool. We made the hotel aware of this. Warm regards from paradise, Hideaway at Royalton Punta Cana Team. There are so many people to thank for making our stay a memorable one. See more questions & answers about this hotel from the Tripadvisor community. I want to give a shoutout to Yhosvanni Albanes (the manager of the Hideaway). Return trip to Hideaway a bit disappointing but staff still the best! Beach and bar service us top notch! Comments like yours are our best reward. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Luxury Swim Out Guest Room . Coffee is strong and tasty. Royalton Punta Cana Resort All Inclusive - Dominican Republic 1 (888) 774 0040 or (305) 774 0040. . But it is surrounded by the larger resort and the pools are right next to the Hideaway so there will be kids in the area. Hideaway At Royalton Punta Cana 4.23 based on 30 reviews #51 of 105 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Dear guest, First of all, we would like to thank you for sharing your impressions with us about your stay at Hideaway at Royalton Punta Cana. Grand Palladium Punta Cana Resort. Same was true across the pools. Prices are calculated as of 13/03/2023 based on a check-in date of 26/03 . Gallery. All in all we had a great vacation and I would recommend this resort to anyone looking for a relaxing time with enough activities and entertainment to keep you busy if you so desire. We sincerely regret your perception of the attitude of some of the members of our staff. Overall, I thought this resort and staff were wonderful! Savor gourmet cuisine, artfully prepared . in Punta Cana 11 Restaurants. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All the bar tenders put a smile on your face each day. 1 King or 2 Queen beds. Garden rooms most likely look at a road. We love to know that you had a fantastic time, and that we could exceed your expectations, especially with our service. it . We are sincerely looking forward to the pleasure of welcoming you again, your family, and friends in our Hideaway at Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated. It was certainly a pleasure hosting you and we look forward to your return. This hotel is likely to sell out soon. Finally, as many others have mentioned, if you are adamant about an adults-only experience, you may want something else. The Italian place and the Dorado (Grouper!!!) A luxurious all-inclusive resort adults-only in Punta Cana. I would like to mention Juan Mendez and Pablo at the restaurant. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. He runs an excellent operation. Common areas are well maintained and the staff is wonderful. Our Butler Lenny - who is amazing . Paul and Gracie always made it fun while they made your drink. If you want a peaceful couples retreat avoid like the plague!!! Even worse some of this music on many occasions contained very very explicit x rated lyrics , many people were offended , totally inappropriate in a family resort . Kindest regards, Hideaway at Royalton Punta Cana Team. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. There were always mouthwatering snacks at the Hideaway Snack bar. Ansli, Carlos, Edeline, Bernard, were wonderful. Claim your listing for free to respond to reviews, update your profile and much more. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Royalton CHIC Punta Cana, An Autograph Collection Resort & Casino - Adults Only: Honeymoon, it was enjoyable - See 12,590 traveller reviews, 14,995 candid photos, and great deals for Royalton CHIC Punta Cana, An Autograph Collection Resort & Casino - Adults Only at Tripadvisor. 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