There are numerous mattresses in a box that rival its price and provide better comfort. GhostBed and its service technicians will not be responsible for moving furniture or Your Venus Williams Legend mattress is under warranty for a 25-year period. If the mattress is replaced after the eleventh year but before this warranty expires, the prorated charge the original owner pays will increase 5% per year in years 12-15, 4% per year in years 16-20, and 1% per year in years 21-25 of the prorated period (i.e. The above exclusions are aspects that do not affect the performance or protective qualities of the product. decision to repair or replace defective parts under this warranty shall be made, or cause to be made, by GhostBed at its sole discretion and option. If the Weighted Blanket cover is physically abused, damaged, soiled, burned, cut or torn, this warranty is void. Greg works at the GhostBed showroom in sunny Plantation, FL, and has talked to thousands of customers over the course of his 28-year career in the mattress industry. Register your product with GhostBed within 30 days of purchase for this warranty to be valid. and change. Any staining or damage to the mattress due to the failure of the protector, any cleaning or replacement costs. Your new GhostBed Natural mattress is covered by an industry-leading 20-year warranty. Some states do not allow limitations on implied warranties or the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Failure to follow proper care, installation and laundering instructions, or allowing the origin of the stain to remain on the protector for more than 30 minutes will void this warranty. Take the Quiz! with every purchase over $${ freeItems.spendInCents / 100 }! 55% of the original purchase price). Contact the retail store or dealer where you purchased your Box Spring/KD Foundation. Please carefully follow the instructions below to ensure the safe and proper recovery of the mattress topper and a wonderful nights sleep. If the dealer determines that a warranty problem exists, GhostBed will either replace or authorize the dealer to repair the defective give you just the comfort level you are looking for. This warranty protects you for five (5) years from the original date of purchase of your GhostPillow. GhostBed, Inc. will repair or replace any GhostBed 3D The outer mattress cover is warranted for one (1) year from the date of original purchase against faults in material or workmanship. This limited lifetime warranty shall be effective only if the defective part is returned to GhostBed within ten (10) days of purchasers RMA receipt of the replacement part. Coverage terminates if you sell or otherwise transfer the Box Spring/KD Foundation. Please carefully follow the instructions below to ensure the safe and proper recovery of the mattress topper and a wonderful nights sleep. Years 2 through 10, but before this warranty expires, if the protector is deemed defective, Natures Sleep will replace the protector to the original owner at the following prorated costs to the purchaser. associated with the repair or replacement of any parts found to be defective. In order for this limited warranty to be valid, you must: GhostBed reserves the right to decide the appropriate solution. After a reasonable amount of break-in time, if you are still not as comfortable as you would like, try adding or removing a conventional mattress pad, this may alter the feel slightly and give you just packaging. There Join our email list for updates and promotions! make the mattress somewhat firmer. GhostBed will replace GhostBed Mattress Protector to the original end-user purchaser if the laminate or fabric of the Product fails due to faulty workmanship or structural During the first year of original ownership, if the mattress topper is deemed defective, GhostBed, shall be responsible for the repair or replacement costs of the mattress topper except for any handling or transportation costs associated with repairs or replacements. transportation costs associated with repairs or replacements. This limited warranty does not cover any normal increase or decrease in the feel, or any normal decrease in the recovery feature or cooling properties of the GhostBed material, none of which affect the performance or pressure-relieving qualities of the mattress. Your new GhostBed Luxe mattress is covered by an industry-leading 25-year warranty by Natures Sleep, a company that has been in the sleep industry for more than 15 years. Certain material in your new GhostBed mattress may, through the manufacturing process, have a minor odor when the mattress is first opened. Register your product with GhostBed within 30 days of purchase. During the first year of original ownership, if the mattress topper is deemed defective, GhostBed, shall be responsible for the repair or replacement costs of the mattress topper except for any handling or transportation costs associated with repairs or replacements. excluding the specific limitations contained herein. Do not use strong detergents or fabric softeners as all of these can damage the waterproof barrier of Excludes SmartBed, 50% off Any visible and lasting indentation (Body impression) greater than one (1.0) inch not associated from a sag in the foundation, box springs, or platform (mattress support); and any physical flaw in the mattress causing mattress from the original owner should it be defective due to faulty workmanship or structural defects, at our option and subject to the limitations and conditions described in this warranty. GhostBed, Inc. will repair or replace any GhostBed mattress for the original owner should it be defective due to faulty workmanship or structural defects, at our option and subject to the limitations and conditions described in this warranty. Sponsor. Remove packaging and unroll mattress topper foam onto your mattress or a large flat surface. Up to Have purchased the product from an authorized dealer. Defects in the materials or workmanship not associated with regular use. This warranty does not cover damage such as that caused by abuse, misuse, usual wear and tear, use for non-primary purpose or freight damage. Your new GhostBed Flex mattress is covered by an industry-leading 25-year warranty by Natures Sleep, a company that has been in the sleep industry for more than 15 years. be paid by original purchaser. The above exclusions are aspects that do not affect the performance or pressure relieving qualities of the product. The warranty on the cover is for a period of one (1) year. Contact the retail store or dealer where you purchased your GhostBed mattress. Started in 2015 as a division of Nature's Sleep, Ghostbed has grown to be one of the most beloved "mattress-in-a-box" companies alongside the likes of Casper, Leesa, and Purple. In addition, this product must be cleaned in accordance with the care and use instructions attached to the product. If a defect in the materials or workmanship is found within 90 days of purchase, GhostBed, Inc. shall replace the defective product without cost to the purchaser. A failure is defined as any food or beverage normally consumed by a human or any human or pet bodily fluid which, in less Make certain protector is completely dry before replacing it onto the mattress. Increase in softness of the GhostPillow pressure relieving material. the highest quality materials and workmanship. Your new GhostBed Natural mattress is covered by an industry-leading 20-year warranty. If you are not the original purchaser of this the original purchase receipt, claims cannot be processed without it. GhostBed, Inc. will repair or replace any GhostBed 3D This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. The warranty also does not cover changes in the cooling properties, which may decrease over time with use and exposure to the environment. Have purchased the GhostBed Flex mattress from an authorized dealer. product, you take it as-is and with all faults.. Deterioration of the internal material that substantially causes the product to not return to its original shape. The GhostBed Original comes with a 20-year warranty that covers: Body impressions deeper than 1 that aren't caused by a sagging foundation. This odor is harmless and will dissipate after a few days. transportation costs associated with this replacement must be paid by original purchaser. This odor is harmless and will dissipate after a few days upon removal from the packaging. If you ultimately decide that the GhostBed is not all you want it to be, simply go to our Return Request page and we will arrange for a free return. Decrease or minor leaking in the loft, fluff, or feel of the Weighted Blanket due to settling of the internal beads. It is the sole responsibility of the purchaser to provide adequate space and accessibility to the Adjustable Power the protector and will void this warranty. mattress from the original owner should it be defective due to faulty workmanship or structural defects, at our option and subject to the limitations and conditions described in this warranty. This warranty is valid only for the original purchaser of the product. A bedroom temperature between 65 75 Fahrenheit will generate the proper feel. A bedroom temperature between 65 75 Fahrenheit will generate the proper feel. Allow the mattress topper to be exposed to room temperature before removing from vinyl packaging if it is excessively cold. GhostBed, Inc. mattresses are designed to be used on a firm, solid surface, such as a standard mattress foundation, box spring or adjustable bed base (mattress supports). GhostBed Mattress Protector is for residential use only. ${ products[freeItems.productHandle].title }! GhostBed Inc (hereinafter referred to as GhostBed) warrants to the end user (hereinafter referred to as Purchaser) during the term of this Limited Warranty, GhostBed will, repair or replace any GhostBed Adjustable Power Base There is also under-bed LED lighting, two USB ports and a wireless remote. Your mattress is new and it may take some time for you to get comfortable with its new feel. One may enjoy additional rights based upon one's domicile state. The above exclusions are aspects that do not affect the performance or protective qualities of the product. GhostBed warrants the GhostBed Adjustable Power Base to the original purchaser, and Some states do not allow limitations on implied warranties or the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Employees, officers, directors, members, managers . Be the original consumer or purchaser. By way of example only, (i) incidental damages include items such as phone charges, time lost from work, transportation costs and cost of renting a product to temporarily replace the warranted product; and (ii) consequential damages include items such as replacing other property that is damaged when the warranted product fails, are not covered. An original purchaser is one who purchased the product directly from GhostBed, Inc. or an authorized dealer of GhostBed, Inc. Manufacturers defects in the construction of the sheet(s) or pillowcase(s). Very warm or humid weather may make the mattress feel extra soft, If you are not the original purchaser of this product, you take it as is and with all faults.. Certain material in your new GhostBed mattress is temperature-sensitive, therefore the ambient room temperature may affect the feel of the mattress. transportation costs associated with repairs or replacements. Bedding, Pillows & Accessories, 35% off The GhostBed does not sleep hot whatsoever thanks to the upper latex layer. If the defect is discovered in the third year the purchaser will be responsible for 50% of the costs of the sheet and any and all shipping costs. This limited warranty If your mattress has a defect while under warranty, we will repair or replace it. If the dealer determines that a warranty problem exists, GhostBed will either replace or authorize the dealer to repair the defective product. 5-year warranty What's Inside The SweetNight Mobile Warming Blanket In a nutshell: 700 Fill Power Goose Down Dust, splash, wind resistant USB-C heating up to 140F / 60C Carrying bag In more detail. During the 3 years of this warranty, if a defect is discovered GhostBed, Inc. shall replace the defective product at no cost to the purchaser. The warranty is only valid if the product is purchased directly from GhostBed or an authorized dealer, by the original purchaser. GhostBed, Inc. may require proof of the type and quality of the mattress support used with the mattress should the original owner process a claim under this limited warranty. A bedroom temperature between 65-75 Fahrenheit will generate the proper feel. Be the original consumer or purchaser. After immediately removing the protector, such stain has not been stopped by protector, and Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. Coverage terminates if you sell or otherwise transfer the GhostBed Flex mattress. warranty; (d) to damage to mattresses, fabric, cables, electrical cords or items supplied by others (contact those parties for warranty information on these items); (e) if there has been any modification of the adjustable Proof of original purchase is required in order to be eligible to make a valid claim under this warranty. 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